Our Holiday Free Bonus Spa Credit Offer Has Ended -
Please See Below for More Information Regarding Use of Spa Credits
When can I use my Spa Credit Bonus Gift?
You can start using your Spa Credit Bonus Gift(s) January 2, 2025.
Do Spa Credits Expire?
Yes. They expire on March 30 2025 and must be used by then to enjoy the $50 credit. After that date, they can be used as a 15% discount towards any regularly priced service(s) until June 30 2025.
What is the minimum Gift Card purchase amount to recieve a FREE $50 Spa Credit?
All gift card/eCertificate purchases of $150 or more, up to $249.99 are entitled to one FREE $50 Spa Credit. Gift card/eCertificate Purchases of $250 or more are entitled to 2 x $50 Spa Credits equalling $100 in Spa Credits.
Is the Spa Credit the same as a Gift Card?
They are not the same. Our Gift Cards do not expire but our spa credits do expire. Unlike gift cards that are a purchased item, the spa credits are a bonus gift with purchase, not a gift card. They hold no cash value and were not purchased.
Can I use my spa credit over multiple visits?
Spa Credits must be used in full during one visit.
Can I use my spa credit as a gratuity?
No, spa credits are to be used towards services.
Do your gift cards expire?
Our Gift Cards/eCertificates do not expire.
I lost my spa credits, can they be replaced?
Unfortunately they can not be replaced.
Can I keep spa credits for myself when I purchase a gift card?
Absolutely, and many of our customers do exactly that...they know how to Spa Smart!
I can't make it in before March 30th 2025, can you extend my spa credits?
Unfortunately, there are no extensions on expiry date.
I was given a gift card with specific services, can I change those to something else?
Absolutely, and a lot of our guests do just that. The dollar amount that was loaded at the time of purchase is what matters and our gift cards/eCertifcates can be applied to any regularly priced services you choose.
I have 2 spa credits totalling $100, can I use both on the same service?
Spa credits are a one time $50 reduction in price of individual services over $100. If you choose to have 2 services that are greater than $200 you can use both.
What can spa credits be used on?
Any regularly priced services $100 or more before taxes, excluding services performed by an RMT (Registered Massage Therapist).
What are your terms and conditions?
Add an answer here.
Do I have to bring my gift card/eCertificate/spa credit bonus gift with me for my appointment?
Yes, in order to use any of the above, you must present it at the time of payment. We can not go back and adjust previous appointments/transactions or place transactions on hold.
Where can I find the terms and conditions for my Bonus Gift?
Full terms and conditions are available at our front desk. Essential terms and conditions are on the back of your Bonus Gift.
Our Beautiful Gift Cards are also available at our front desk.
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